Shipping policy

Shipping Policy

Last Updated: 06.12.2025

Thank you for shopping with Jalore Ecom Store.
This Shipping Policy explains how and when your orders are delivered.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Time

Since we operate on a dropshipping model, delivery time may vary depending on supplier location and courier service.

Typical delivery timeline:
✔ 5–7 working days (PAN India)

In rare cases, delivery may take 15 days due to logistics delays, weather conditions, festival seasons, or remote locations.

3. Shipping Charges

  • Shipping charges (if applicable) will be shown at checkout, before payment.

  • Some products may offer Free Shipping depending on promotions or supplier offers.

4. Order Tracking

  • Once the order is shipped, we provide a tracking ID and courier details via email or WhatsApp.

  • Tracking information may take 24–48 hours to update on the courier website.

5. Incorrect / Incomplete Address

  • If the customer enters an incorrect or incomplete address, the order may get delayed or returned.

  • Re-shipping charges may apply in such cases.

  • Jalore Ecom Store is not responsible for delays caused by wrong address details.

6. Courier Delays

We use reliable courier partners. However, we are not responsible for delays caused by:

  • Courier company issues

  • Weather conditions

  • Natural events

  • National holidays

  • Strikes or operational challenges

These situations are beyond our control.

7. Order Not Delivered / Customer Unavailable

If the customer is unavailable at the delivery address:

  • Courier may attempt 2–3 re-deliveries.

  • If the order returns to the supplier, reshipping fees may apply.

  • No refund will be issued for failed deliveries due to customer unavailability.

8. Damaged or Wrong Product Delivered

If you receive a damaged or incorrect product:

  • Report it within 24–48 hours of delivery.

  • Share unboxing video + clear images as proof.

  • We will assist as per our Return & Refund Policy.

9. International Shipping

Currently, we do not offer international shipping.
We ship only within India.

10. Contact for Shipping Support

For shipping updates or delivery issues, reach us at:

Jalore Ecom Store
Email: support@ecomjalore.com
Mobile/WhatsApp: +91-9166824211